As a leader, I focus both on ‘what’ we are doing and ‘how’ we are doing it.
Drawing on my close collaboration with marketing, strategy, customer experience and design teams, I care about what we need to learn and how it's fed back into the organization, so it contributes to the current, specific situations the team and the organization are facing.
How I describe myself
HUMAN-CENTRIC
Advocate human centric principles to build deep empathy
STRATEGIC
Use business and customer acument to create plans
INFLUENCER
Use data, storytelling and relationship building
TEAM BUILDER
Hire, retain and nurture great talent
OPERATIONS MINDSET
Create and use playbooks, remove ambiguity, adopt tools
PROACTIVE
Mitigate risks to avoid a cycle of fire drills
Companies where I added value
